13th Annual Summit on Performance Management Excellence at the Rosen Centre, Orlando Florida on September 16 - 18, 2020

Sessions

Internal Controls, Quality Management, Process Improvement

Measuring Real-Time Quality with Video Interviews

Terry Donovan and Jennifer Gundlach-Klatt, Stout Vocational Rehabilitation Institute

Targeted Case Reviews to Improve Internal Controls and Mitigate Risk

Terry Donovan and Jennifer Gundlach-Klatt, Stout Vocational Rehabilitation Institute

This event is provided with support from the Program Evaluation and Quality Assurance Technical Assistance Center (PEQA-TAC) grant from the Department of Education, Rehabilitation Services Administration (RSA) award number PR#H263B150004. The contents do not necessarily represent the policy of the Department of Education, and you should not assume endorsement by the Federal Government.